Consumer Insight Manager
Ten Square Games - view profile
Job description
Ten Square Games - we’re playing a serious game.
We don’t beat about the bush. We’re transparent in everything we do. And we do a lot. We’re the leaders in mobile and social games production in Poland.
We’re proud of our worldwide hits: Let’s Fish and Fishing Clash. We’ve engaged millions of players and still aspire for more. Now, it’s time you join us as we’re expanding big time!
If you’re looking for a job with great people, friendly and stress-free atmosphere, and a lot of challenges - come to us!
OUR HIGH SCORES:
- 30 million users worldwide every month.
- 280 million game downloads.
- One of the TOP 3 best earning companies listed in Polish GameDev.
- Our brightest star – Fishing Clash – is among the 70 highest paid apps on Google Play.
- 8 various gaming projects (form hobby to casual feminine games) under simultaneous development.
- 2 game studios in Wrocław and Warsaw.
- Consolidated revenue amounted
- to PLN 241 million last year.
Responsibilities
- Plan and conduct consumer insights and user research activities for multiple products ;
- Manage relationship with key products stakeholders, creating a research roadmap to run along-side product development;
- Plan and suggest research to support product development, all the way through the lifecycle, from idea to hard-launch and beyond;
- Identify research opportunities that will impact players understanding, product design and quality;
- Complete research and usability projects using online tools such as Playtestcloud, Pollfish and Alchemer;
- Conduct and complete end to end research projects of which the insights will feed into decision making;
- Use a variety of quantitative and qualitative research methodologies to answer the questions proposed by stakeholders;
- Run research projects with in house tools as well as manage and assess research vendors;
- Work closely with the BI terms to see that findings are supported with game data where applicable;
- Collaborate with cross functional teams such as Marketing and Customer Support to support broader analytics and insights work that drive business impact;
- Manager and mentor Consumer Insight Analysts.
Requirements and qualifications
- A passion for gaming;
- 5+ years of relevant job experience working in areas of consumer research;
- Experience running usability studies ;
- Experience managing and coaching junior analysts;
- Excellent knowledge of quantitative and qualitative research methods;
- Excellent survey writing skills;
- Experience in data manipulation and statistical software (e.g. SPSS, R/Python or any other);
- Experience with data visualization tools such as Tableau;
- Effective written, storytelling, verbal and presentation skills;
- Fluent in English.
Nice to have:
- Experience in the interactive entertainment industry (e.g. video/mobile gaming, video/entertainment platforms), streaming industry (e.g. video, music);
- Experience with self-moderated user research tools such as usertesting.com and playtestcloud.com is a bonus.