Technician/Technical Advisor for IT Systems

September 29

Job description

KDDI Deutschland is the German subsidiary of the Japan-based KDDI Corporation. While our head office

is located Düsseldorf, we are holding branch offices in Frankfurt and Munich.

Our services are not only limited to telecoms and internet access we also provide one-stop ICT solution

services, including network set-up, data centres, system integration, voice, cloud computing, security,

IT consulting, and IT outsourcing services. Since our clients include major corporations all over Germany

and beyond, our everyday work is versatile, efficient, and ambitious. If this sounds like something right

out of your book, we are looking forward to welcoming you into our team as Technician/ Technical Advisor for IT Systems.

A competitive salary with realistic options on performance-related gratifications
A centrally located, modern and comfortable office
Options for remote working
Local transportation pass (Deutschland Ticket) and other little perks
A friendly, supportive, and international working environment with lots of opportunities for
you to grow and realize your full potential

Responsibilities

Project management, installations of servers and computers according to company regulations
Planning, installing and maintaining our clients‘ IT-infrastructure
Advising our clients and installing networks, firewalls, and internet-access as well as server- and
user landscapes
Remote and local support for our clients
2nd Level Support for our clients’ infrastructure
Surveillance and maintenance of accesses, networks and servers for our clients
Communication and coordination of with customers in Germany and beyond
Trouble shooting, problem forecasts and lifecycle surveillance
Standards-setting for the applied / preferred hardware

Requirements and qualifications

Knowledge and interest in hardware (Dell, Fujitsu, HP etc.), TCP/IP, cloud services, Windows, data security, certifications, network settings (CCNA), backup technologies
University degree in IT engineering or related subject and/or professional experience in a related field
Fluent English language skills, German, Polish and/or Japanese language skills are considered a bonus
Strong communication skills and team player mentality
Hands-on mentality, flexibility
Drivers‘ license available

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Job description