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  • Senior Site Reliability Engineer - AWS

Senior Site Reliability Engineer - AWS

Jamf

  • 100% Remote
October 13
  • Katowice
  • Senior
  • ASAP
  • Full-time
  • Contract of Employment
  • English (B2)
  • 100% remote
Jamf
3800-4600 USD
Net / monthly
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  • Company size
    250+
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Job description

The Senior Site Reliability Engineer is responsible for enabling Jamf to best serve customers of our flagship product, Pro. The Sustaining team operates at the convergence of point of delivery teams, Cloud Operations, Engineering, and Support.


Must have

  • 5y+ general IT experience
  • Exp. solving production Java issues
  • JVM profilers
  • English
  • Team player
  • Communication skills
  • Goal-oriented
  • Attention to detail
  • Collaborative attitude

Nice to have

  • fixing issues with Java
  • Spring/Tomcat/Hibernate
  • LogicMonitor/AppDynamics/SumoLogic
  • JVM memory management
  • MySQl/Database
  • AWS
  • Kubernetes/EC2/S3/EKS/RDS
  • CloudFront/ElasticSearch/ElastiCache

Responsibilities

  • Perform root-cause analysis on customer impacting issues
  • Serve as an escalation point for customer escalations
  • Proactively engage and collaborate with partners when issue arise to ensure successful outcome
  • Identify and implement improvements in platform to improve reliability
  • Advise internal teams in their efforts to resolve customer impacting issues
  • Actively share knowledge with the internal teams
  • Participate in team ceremonies to identify and refine potential work
  • Clearly document findings from investigations, gather other knowledge gained
  • Occasionally provide off hours support for deployments and customer escalations
  • 0 Lead cross-team and cross-department technical collaboration in critical customer escalations
  • 1 Advise stakeholders on critical customer escalations

Benefits

  • Free coffee
  • Bike parking
  • Playroom
  • Shower
  • Free snacks
  • Modern office
  • No dress code
  • Customized Workstation
  • Training budget
  • Private healthcare
  • Flat structure
  • Small teams
  • International projects
  • Phone + additional hardware
  • 26 days of paid holidays for everyone
  • Team Events
  • 2 days of paid vto (volunteer time off)
  • English lessons with Native Speaker
  • In-house Trainings

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  • Invitation to
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    Faster. Based on skills you demonstrate not just declare on CV
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