Marsh

Meet Marsh European Business Support Center (EBSC)

With roots that date back to 1871, Marsh is the world’s leading insurance broker and risk advisor. With around 40,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. We help our clients and colleagues grow — and our communities thrive — by protecting and promoting possibility. Marsh is a business of Marsh McLennan, the world’s leading professional services firm in the areas of risk, strategy and people.

Our values

#1. You’ll never walk alone

We strongly believe that if we want to go far, we have to go together as one team. Therefore we work and support each other. We build a culture of respect, trust, and collaboration, where there aren’t any bad questions.

#2. Taking part in the revolution

We are shaping right now how the industry will look in the future by partnering with the business. Transformation, digitalization, or innovations are bread and butter. For us, change means possibility.

#3. Be the best version of yourself

We strive to make sure our competencies and languages are best used and further developed. At EBSC everybody is an important part of our shared success and is encouraged to take initiative and grow.

We want everyone to bring their whole selves to work!

#4. Growth mindset at our core

As a centre of excellence in everything we do, we try to be better every day. That’s why we love to learn and improve ourselves. We value creativity and innovation skills and give plenty of possibilities for personal growth and development.

#5. We’ve got you covered

We know how job stability and a wide range of benefits are important to you and your loved ones. Our role is to

ensure that you come to work with a smile – we take care of everything else.

What we do

Client Onboarding & Placement

This team takes care of the first step of Marsh’s journey with new clients. They handle all operational tasks, essentially helping brokers to compare the carriers' offers to choose the best option for the client, such as account creation, uploading, and archiving client's documentation.

Policy Servicing

Anytime a client needs to make changes in their coverage or renew their policy, this team makes sure to process all important data. The team also handles all requests regarding policies, proof of insurance or summaries of clients’ coverage.

Claims

Claims are processed by this team from the moment Marsh receives information about an incident taking place, to verifying the coverage and reporting of the damage and/or loss. All while ensuring communication with both the client and the insurer, about the status of the claim.

Fiduciary

The fiduciary team supports the financial process. Our colleagues handle operational tasks, like invoicing and cash collection.

Support Team

The Learning and Development, HR, Employer Branding and Process Efficiency teams make sure that work at EBSC runs smoothly, and that our employees have all the tools they need to complete their work!

7 Reasons to join EBSC

Still wondering why you should join EBSC? Learn from some of our colleagues on how they are inspired to do their best work with us.

Making a difference

Supporting our communities and giving back is more important than ever. That’s why we offer each employee one day off for volunteering purposes, and highly encourage all to take this opportunity individually or as a team. Globally, within the past 8 years, Marsh has dedicated over 1 million hours of volunteering! 

Also locally in Poland, we organize various activities, through our Social Impact team, aiming to help those in need:

• Blood donations – donating is the ongoing basis of this life-saving liquid to support hospitals needs
• Earth Day – cleaning up public spaces and planting trees
• Back to school - supporting refugee children learning in Poland
• Social Impact Sports Challenge – burning calories and supporting a charity 
• Children’s Day – 6 care centers supported with donations of much-needed supplies
• Junior Achievement Job Shadow Activity – mentoring young people and allowing them to see how our work looks like
• #TrashChallenge – cleaning up a forest
• Rebuiling Local Communities - painting and renovating “Zielona Dolina” orphanage

Creating possibilites for 150 years

For 150 years, we have grown by enabling clients' success through changing times and technologies. The challenges before all of us are vast. Yet, so are the possibilities. – Dan Glaser, President & CEO, Marsh McLennan.

Take a lok at some of our most interesting activities:

Launching the space business

In the early 1970s, we worked with Comsat, a company responsible for launching America’s television broadcast satellites, to broker insurance for everything from the satellites’ construction to launch and then maintenance in orbit. By working with multiple underwriters, especially in Lloyd’s of London, Marsh managed to secure coverage for this novel yet still risky business. We helped to pave the way for the industry—and used the experience to broker coverage on other satellites and rockets sent into space.

Smalller carbon footprint

Since 2007, we have adhered to the principles of the Carbon Disclosure Project (CDP), voluntarily measuring and disclosing our greenhouse gas emissions and sustainability strategy. We made meaningful strides in the 2000s, reducing our Scope 2 emissions 20% from 2012 to 2015. This work continues today through our most recent commitment to reduce carbon emissions by 15% below 2019 levels by of 2025.

Helping avert financial disaster

Still suffering from the shocks of the 2008 financial crisis, the European Central Bank and several European countries, including Spain and Greece, faced additional debt crises beginning in 2011. The European Central Bank turned to Oliver Wyman to perform a series of stress tests, which were instrumental in securing further capital injections into the European financial system and ultimately helped to prevent a second financial meltdown.

Planning for a pandemic

We have always been focused on the issues of the future. In 2017, GC Securities, a group within Guy Carpenter that provides alternative capital solutions, partnered with the World Bank to launch the first-ever catastrophe bonds and catastrophe-linked swaps to combat infectious disease. As pandemics are one of the least insured risks, the Pandemic Emergency Financing Facility (PEF) housed at the World Bank was designed to provide surge funding to developing countries facing possible pandemic outbreaks. In 2020, the PEF was triggered and nearly $200 million has been paid out to 64 low-income countries with reported cases of COVID-19 including Haiti, Sri Lanka and Mongolia.

In 2018, to meet the growing risks surrounding outbreaks, epidemics, and pandemics, Marsh collaborated with Munich Re and Metabiota to create PathogenRX, an innovative parametric solution to protect US-based businesses and their global operations affected by an infectious disease outbreak. The solution was ahead of its time, providing business interruption coverage to businesses impacted by infectious diseases.

Explore our full history and learn more about how we've been #Shaping Industries and contributed to #Innovation and #The Greater Good.

A car for everybody does not exist. Nor a company for every candidate. That is why we believe that you are one of the right people and together we will create something extraordinary. Join us!